![atlas copco tools talk software register atlas copco tools talk software register](https://img.directindustry.com/pdf/repository_di/8006/industrial-power-tools-2012-251821_1m.jpg)
Moreover, the company had expanded across the globe and grown considerably through both organic growth and acquisitions, and the combination of a big complex range of products and impressive growth made training and knowledge management very challenging.
![atlas copco tools talk software register atlas copco tools talk software register](https://img.ien.com/files/base/indm/multi/image/2020/06/16x9/DZS.5ef372bd9c6a1.png)
This made it difficult and challenging to have sufficient knowledge about all possible equipment, technologies, and configurations for every single field service technician. The service division had supported a wide range of machinery and models over a long period of time.
#Atlas copco tools talk software register how to
The webinar will be beneficial for organizations that have not yet started the investigation or implementation of AI-powered knowledge base solutions, organizations that have started the implementation of a knowledge base but have met obstacles, and for organizations that have come a long way with implementing knowledge base solutions but who are looking for inspiration on how to take it to the next level. We will also publish a research report with insights from the field, where we will get unprecedented insights into the experience of the field service engineers working with AI-powered intelligent knowledge management. Sign up for the webinar by using this link: Revolutionizing Service: A 10-Year Artificial Intelligence (AI) Journey This blog series will be followed by a webinar on May 18th 2021 11am EDT, where another Dezide customer, Atlas Copco, will participate in the discussions and share insights into how they have taken the same journey as outlined in this post. This customer works in the field of Industrial Engineering manufacturing machines that are distributed worldwide. This is the first post in a three-part series of blog posts that tells the story of how one of Dezides biggest customers took a journey from unstructured content, hidden knowledge, and traditional documentation to a modern, streamlined service organization.